Returns & Exchanges

At YO-GAYA, we want you to feel confident in your gear; if your sports apparel doesn't meet your expectations, you can return it within 30 days of purchase. Items must be in their original, unworn condition with all tags attached to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Pack Your Gear

Place the items in their original packaging and include the packing slip provided in your confirmation email.

3

Ship It Back

Print the prepaid shipping label generated by our portal and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing